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Shipping and charges

Thanks to efficient logistics, reliable partners and our many years of experience in the worldwide dispatch of decorative articles, you can expect professional packing, packaging and fast and trouble-free delivery of your goods from us. On request, we also supply branches according to your specifications.

Delivery depends mainly on the place of delivery. Within UK you can generally expect a delivery time of 2-6 days.

Transport damage

Please complain about material or manufacturing defects as well as transport damages immediately upon receipt of the goods. Visible damage in transit must be confirmed by the carrier on the freight documents.

Following you find an overview of our favorable forwarding expenses-all-inclusive.

Country Prices shipping transport Prices parcel transport
1 pallet 2 pallets cartons up to 20 kg cartons 20-32 kg
  • Great Britain
  • Ireland
  • Standard delivery – duration 2-6 days

£ 170.00

£ 320.00

£ 9.99

£ 17.20

Express delivery parcel transport => next day before noon: cartons up to 20 kg = £ 30.00 | cartons up to 20-32 kg = £ 37.00

Price on request for pallets from 3 pieces and general cargo.
Price on request for packages over 32 kg. 

Additional shipping costs

For bulky goods, pallet shipping and a few delivery countries (incl. islands) special shipping costs apply. Only in very rare cases an order fulfils the conditions for additional shipping costs. We will contact you immediately if your order should be affected. You are also welcome to enquire about individual shipping costs in advance by telephone or e-mail.

Complaints / Questions

For complaints or other questions please contact our customer service:

Phone: +44 (0)20 3935 1025

In any case, the return is at our expense and risk. The return or the return request must be sent to:

Decorado Display Ltd. UK
Unit 2, Archway Business Centre,
19/23 Wedmore Street
N19 4RZ London
United Kingdom

Further questions?

If you have any further questions, please do not hesitate to contact us by e-mail or telephone.

Phone: +44 (0)20 3935 1025

Your Decorado team